Privacy Policy

Last updated: October 2025

Redeem Cosmotone ("we", "our", "us") operates the mobile application and related services. This page explains how we collect, use, and protect your personal information when you use our app.

1. Information We Collect

We collect the following information only as necessary for app functionality:

Account details (name, email, phone number, etc.)
Login credentials (securely stored)
App usage data and redeem activity logs

2. How We Use Your Information

Your information is used to:

Provide, maintain, and improve our services
Process redemptions and offers
Send important updates or notifications
Respond to customer support queries

3. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

4. Data Retention

We retain user information as long as your account remains active or as needed to comply with legal obligations. You may request deletion of your data anytime.

5. Account Deletion

You can permanently delete your account within the app or by contacting our support team at info@cosmotone.in. Once deleted, all associated data will be removed from our systems, except where legally required to retain it.

6. Third-Party Services

We may use third-party tools (such as analytics or payment gateways) that collect limited information to provide their services. Each has its own privacy practices.

7. Children’s Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

9. Contact Us

For any questions about this Privacy Policy or data handling, please contact us at: info@cosmotone.in

You can permanently delete your account using the form at Delete Account Page or by emailing us at info@cosmotone.in.